Policy
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Privacy and Security Policy – Cosmo | Brands and Strategies

Last updated: November 6, 2024

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Cosmo Marques et Stratégies (https://www.agencecosmo.ca),
a company specializing in marketing and branding, takes the privacy and security of its clients’ and website users’ personal information very seriously.

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This privacy policy aims to inform you about how we collect, use, share, and protect your personal information, in compliance with Quebec privacy laws, including Law 25.

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1. Collection of Personal Information

We collect personal information in various ways, including when:

• You browse our website and interact with its content.

• You fill out a contact form or request a quote.

• You subscribe to our newsletter or request our marketing and branding services. 

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The types of personal information we collect include:

• Identification details (name, first name, email address, phone number).

• Professional details (company name, title, or position).

• Browsing data (IP address, pages visited, duration of visit).

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2. Use of Personal Information

We use the collected personal information for the following purposes:

• To respond to your contact requests, quotes, or service inquiries.

• To provide, maintain, and improve our services.

• To communicate with you about our offers, promotions, and news (with your prior consent).

• To analyze browsing behavior to improve the user experience on our website.

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3. Sharing of Information

Your personal information is only shared with third parties in the following cases:

• With trusted service providers acting on our behalf (website hosting, data analysis, messaging services), strictly under confidentiality agreements.

• If required by law or court order.

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4. Security of Information

Agence Cosmo implements administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, destruction, or disclosure. These measures include:

• Secure data transmission via SSL protocol.

• Restricted access control to employees who need the information for business purposes.

• Regular IT security audits to detect and prevent vulnerabilities.

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5. User Rights

In accordance with Law 25, you have the following rights regarding your personal information:

• Right of access: You can request access to the personal information we hold about you.

• Right to rectification: You have the right to request corrections to inaccurate or incomplete information.

• Right to withdraw consent: You may withdraw your consent at any time for marketing communications.

• Right to deletion: Under certain conditions, you may request the deletion of your personal information from our databases.

To exercise your rights, please contact us at: info@agencecosmo.ca

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6. Data Retention

We retain personal information for as long as necessary for the purposes for which it was collected unless a longer retention period is required or permitted by law. Once the information is no longer needed, we commit to securely destroying it.

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7. Use of Cookies and Similar Technologies

Our website uses cookies to:

• Improve browsing experience.

• Analyze website usage to optimize content and structure.

You can configure your browser to refuse cookies, but this may limit some website functionalities.

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8. Changes to the Privacy Policy

Agence Cosmo reserves the right to modify this privacy policy to reflect legal, regulatory, or operational changes. We encourage you to regularly review this page to stay informed of any updates.

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For any questions regarding this privacy policy or to exercise your rights, please contact us at:

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Agence Marketing Cosmo inc.
1567 Boul. Lionel Boulet, Varennes, Québec J3X 1P7
514-402-4797
info@agencecosmo.ca